Terms & ConditionsTerms and conditions of sale for consumers
Le Speziali di Stucchi Daniela
These conditions regulate the sales concluded between the professional and the consumer through the site www.lespeziale.com, in application of the Consumer Code (Legislative Decree 206/2005).
The consumer, pursuant to Article 49 of the Consumer Code, is informed of the following.
The Seller is the company "Le Speziali" di Stucchi Daniela d.i., with headquarters in via Francheté 35, Verrès (AO), tel. 3383382235, email: lespeziale(at)lespeziale.com, PEC stucchi.d(at)pec.it, VAT number IT01129620074, C.F. STCDNL66S50L400.
The essential characteristics of the asset being sold are detailed in the specific description page of the object on the site.
The price of the asset is indicated in the box relating to the object and is to be considered without the application of VAT and without withholding tax pursuant to Article 1, paragraphs 54 and 89, of Law 190/2014 therefore not subject to VAT or withholding tax pursuant to article 1, paragraph 67 of Law 190/2014 ".
The goods will be delivered to the address specified in the order form within a maximum of 30 (thirty) working days from placing the order on the website, without prejudice to the provisions of Article 61 of the Consumer Code. Delivery costs are indicated at the time of placing the order and are charged to the buyer. The transport contract will be stipulated with the courier in the name and on behalf of the buyer. The contractual conditions of transport that apply to the consumer are visible at the following link: https://www.gls-italy.com/it/home/termini-e-condizioni?Itemid=208
The payment of the price is in advance at the time of the order: it can be made, at the buyer's choice, via PayPal, credit card or bank transfer (in the latter case the buyer must send the seller proof of payment by e -mail).
Pursuant to Article 52 of Legislative Decree No. 206/2005 as amended (so-called Consumer Code) the consumer has the right to withdraw from the contract concluded with the seller within 14 (fourteen) days of receipt of the purchased product. The right of withdrawal is exercised by sending a written communication to the seller's address identified in Article 1 by registered letter with acknowledgment of receipt. The communication can also be sent by filling in the appropriate form on the site. The form to exercise the right of withdrawal is available.
The right of withdrawal cannot be validly exercised if the product is damaged or otherwise altered from its original state. The right of withdrawal cannot be exercised in relation to:
supply of goods made to measure or clearly personalized;
supply of goods that are likely to deteriorate or expire rapidly;
supply of sealed goods that cannot be returned for hygienic reasons or related to health protection and have been opened after delivery;
supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;
supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, whose delivery can only take place after thirty days and whose actual value depends on fluctuations in the market that cannot be controlled by the professional.
In case of valid exercise of the right of withdrawal, the Seller will reimburse the payments received from the consumer, within fourteen days from the communication of the consumer's decision to withdraw from the contract with the same means of payment used by the consumer for the initial transaction. Delivery costs will in any case be borne by the consumer.
In case of exercising the right of withdrawal governed by the previous article, the consumer must return the goods to the seller, at his own expense, within fourteen days following the communication of the withdrawal. The refund will be withheld by the Seller until he has received the goods or until the consumer has demonstrated that he has returned the goods, whichever occurs first.
If the product is damaged or different from what is offered for sale, the consumer must immediately notify the Seller by e-mail, the consumer loses the right provided here if he fails to report the defect of the product within two months from the date on which discovered the flaw. In this case, the consumer will have at his / her disposal one of the following alternative remedies: refund of the price already paid or product replacement. In both cases, the cost of collecting the product will be borne by the seller.
If the customer opts for a refund, the retailer will refund the amount paid